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TXcessSurplus.com > Privacy Policy

Concerned About Your Personal Information?

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We are serious about your privacy... and we protect your personal information like it is our own. Please read the details below to see how we take care of you.

Last Privacy Policy Update: March 9, 2013

  1. Security Measures
  2. Data Retention
  3. Linked Web Sites
  4. Children's Privacy Policy
  5. Cookies
  6. Unsubscribing
  7. Need Help?
  8. Contact Information

TXcessSurplus.com is committed to protecting your privacy. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.

We encourages you to read our privacy policy and those of all Web sites you visit.

1. Security Measures
We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer, or as otherwise required by law.

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2. Data Retention
TXcessSurplus.com will not retain your personal information longer than is necessary for the purposes for which it was collected. Private Customer information (Credit Cards, S.S. Numbers, financials, etc.) will not be kept on file for more than 60 days.

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3. Linked Web Sites
We may provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

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4. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. TXcessSurplus.com encourages parents to go online with their kids.

Top 3 ways to help make your child's online experience safer:

  1. Teach your child never to give any personal information to anyone online, unless supervised by a parent or responsible adult.
  2. Know which Web sites your children are visiting and block sites that are not appropriate.
  3. Look at each Web site's privacy policy to learn how your child's information is treated.

For more information regarding your child's safety online:

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5. Cookies
TXcessSurplus.com uses cookies if you register or purchase products from this site. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. TXcessSurplus.com can only read cookies from TXcessSurplus.com’s Web site.

If you choose to disable cookies in your browser, you can still access most of our Web site. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our online e-commerce store uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping cart will not work and you would not be able to order.

We may use multiple third parties to monitor web traffic, statistics, advertisement 'click-through', and other activities on TXcessSurplus.com's sites. Where authorized by TXcessSurplus.com, such third parties may use cookies, TXcessSurplus.com's Web log files, Web beacons, and other monitoring technologies to compile anonymous aggregate statistics on TXcessSurplus.com's Web site visitors.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.

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6. E-mail Policy and How to Unsubscribe
Customers will not receive any continual e-mail solicitation from TXcessSurplus.com, unless the customer consents to the solicitation through a double opt-in process. And, if the customer does consent to receive e-mail from this company, TXcessSurplus.com agrees to have a simple unsubscribe option available, along with unsubscribe instructions in every e-mail. You can also call the phone number below or send us an e-mail if you want to unsubscribe.

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7. Need Help?
You can call or e-mail us. All of our contact information is at the bottom of this page.

To aid in processing your request, please include the following details:

  • Contact information (your name, address, e-mail address, etc.)
  • Name of the program where you want the update applied
  • Details of the request (e.g. change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.)

Note: This policy also covers the personal information you provide to TXcessSurplus.com.

Please read our Terms and Conditions page. It contains very important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

We have taken every effort to make our Web site helpful, honest and fun. Hopefully we’ve accomplished that — and would ask that you let us know if you’d like to see improvements or changes that would make it even easier for you to find the information you need and want.


If you have any questions about our Privacy Policy, you can call our Customer Service
Department at 512-671-6677, Monday - Friday, 9 AM - 5 PM (Central Time Zone).


Doug Heihn, TXcess Surplus President



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